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Cookie and privacy policy

The Privacy policy is meant to help you understand what data we collect, why we collect it and what we do with it. This is important, not only to ensure the safety of your personal data, but also to ensure you that Add a Room is compliant with the General Data Protection Regulation that will be enforced starting May 25th, 2018.

The privacy Policy applies to the following domains:

https://addaroomas.wpengine.com

The General Data Protection Regulation (GDPR)

GDPR sets a new framework for how personal data are processed and how we relate to the right to privacy. The Personal Data Regulation aims to strengthen and reconcile data protection rules and rights in favor of EU citizens. It applies to all EU organizations and non-EU organizations (of any size) that provide goods and services to the EU, or use tracking technologies (such as cookies or tracking pixels) to monitor the behavior of EU users.

1. Personal information – what we collect and why

We offer certain site features, services, applications, and tools that are available only through the use of the following tracking technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools.

Generally, these technologies allow our website to store relevant information in your browser or device and later read this information so that our servers or internal systems can identify you. Where appropriate, we protect our cookies and other similar technologies to ensure that only we and / or our Authorized Service Providers can interpret them by granting them a unique identifier that is designed to interpret us only.

The information is never disclosed / sold to third parties.  For the warranty of our products, we will keep all personal information for the period of the warranty.

1.1 Cookies

By using the Website you accept the Website’s use of cookies as stated below. Below you can find information about these cookies.

This site, like many others, uses cookies. Cookies ensure that we can deliver a better user experience in the website’s features. Many features on the website depend on the use and storage of cookies, and you can not therefore expect the website to function properly if you disable cookies.

We process information collected by cookies and other technologies as non-personal information. To the extent that IP addresses or similar identifiers are considered personal information under the law, we also treat these identifiers as personal information.

Similarly, we treat the combined information as personal information in connection with this privacy policy, to the extent that non-personal information is combined with personal information.

1.2.1 What are cookies?

A cookie is a file that the browser puts on your computer. It makes it possible to recognize your computer and remember the options you previously made on the website. eg language selection. A cookie can not spread computer viruses or other malware. Cookies delete themselves after a certain number of months (may vary), but they are renewed after each visit. The cookie can not see who you are, where you live or if your computer is used by one or more people. However, if you provide personal information to a website, a cookie may be used to remember you the next time you visit the website.

1.2.2 This website use the following cookies:

Funktionalitet

None

Statistik

Google Analytics

_ga – 2 Years

This cookie from Google is used for monitoring traffic on our website and tracing of each visitor’s number of visits, time of the first visit, previous visits and the current visit.

_gid – Automatically deleted when browser session is ended.

This cookie is used to trace how long the visitor approximately spends in one web location.

_gat – Automatically deleted when browser session is ended.

This cookie is used to reduce the amount of inquries.

Marketing

Facebook

fr – 118 days

datr, lu, c_user, fr, xs, p, presence, act, sub, sb – Facebook cookies are created after you’ve been to Facebook and visit our website. This allows Facebook to customize possible ads or posts based on your browser behavior. All cookies in addition to date (2 years), lu (2 years) expire after the end of the session. This cookie is used to target ads on Facebook.

datr

datr, lu, c_user, fr, xs, p, presence, act, sub, sb Facebook cookies are created after you’ve been to Facebook and visit our website. This allows Facebook to customize possible ads or posts based on your browser behavior. All cookies in addition to date (2 years), lu (2 years) expire after the end of the session. This cookie is used to target ads on Facebook.

Zopim

__cfduid – 1 year

Used by the Content Network, Cloud Flare, to view trusted web traffic.

1.2.3 How to avoid the use of cookies on the website?

Regardless of which browser you are using, you can adjust the browser settings to not store cookies. Some browsers will allow you to only do this setting for certain websites. You can also delete cookies in your browser seetings. You can find assistance either within the browser settings or on the browsers’ webpages.

1.3 Contact and download forms

When using our contact form, you must enter your name and email address. We only use this information to contact you. By filling in the form you agree to be contacted by us. If you have questions, wish to withdraw your consent or anything else, you are always welcome to contact us at info@addaroom.dk and we will take care of your inquiry as soon as possible.

When you use the contact form on our website, your information is stored in our backend.

There may be any follow-up on requests and therefore we hold the rights to store contact information until the event’s pivot point has been completed.

The information is never disclosed / sold to third parties.

1.3.1 Builder feedback form

Once you have used our builder, you will be given the opportunity to give us feedback on this. All feedback is anonymous unless you provide contact information in the comments box.

If you wish to be contacted, an inquiry will be made on this request. We therefore hold the rights to store contact information until the event’s pivot point has been completed.

We are solely asking for feedback to improve our product.

The information is never disclosed / sold to third parties.

 1.3.2 Builder download form

When you use our builder, you will be asked to enter your name, phone number, email address and address if you want to save your project. We use this information only to guide you appropriately, relative to the house you have created in the builder. By filling in the form you agree to be contacted by us.

If you have questions, wish to withdraw your consent or anything else, you are always welcome to contact us at info@addaroom.dk and we will take care of your inquiry as soon as possible.

When you save your house project from our builder on the website, your information is stored in our backend.

There may be any follow-up on request and therefore we hold the rights to store contact information until the event’s pivot point has been completed.

The information is never disclosed / sold to third parties.

 1.4 Nyhedsbrev

If you choose to sign up for our email newsletter, send the email address you send to us to MailChimp, which provides us with e-mail marketing services. We consider MailChimp to be a third party data processor.

When you sign up for the newsletter, you submit your email address. We use this information only to distribute the newsletter to you Information about your use of the newsletters – including whether the newsletters are opened, how long they are open, when the email is deleted, and clicking on links is collected by our IT system in anonymous form. We use this information to improve our service so that we can even more accurately target and customize the content according to the interests of the recipient. Your personal information will be kept until you disclose the newsletter. When unsubscribed, the information is deleted from us and our data processor. The information is never disclosed / sold to third parties.

2. Our third party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in the EU General Data Protection Regulation (GDPR).

3. Data breaches

We will report any unlawful data breach of this website’s database or the databases of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

4. Data controller

The data controller of this website is: Add a Room. CVR nr. 35144218.

Add a Room A/S
Nystedvej 2
6900 Skjern

Tlf. +45 82300630
info@addaroom.dk

5. Right to access and to be forgotten

Please contact us, if you want to request acces to your personal information stored in our databases. We will respond without undue delay (and in any event within one month from recieving your request, although thi scan be extended in difficult cases).

Add a Room A/S
Nystedvej 2
6900 Skjern

Tlf. +45 82300630
info@addaroom.dk

When a privacy question or access request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you.

6. Privacy or cookie questions

If you have any questions or concerns about Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us:

Add a Room A/S
Nystedvej 2
6900 Skjern

Tlf. +45 82300630
info@addaroom.dk

When a privacy question or access request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you.